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Privacy Policy

Introduction
MUNDO PERSEVERANTE - CONSULTORIA DE INOVAÇÃO E TECNOLOGIA, LDA ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or use our website [www.bluehealth.ai] (the "Website"), and provides you with information about your rights regarding your personal data.

By using our Website, you agree to the collection and use of your personal data in accordance with this policy.

 

Who We Are

  • Data Controller: MUNDO PERSEVERANTE - CONSULTORIA DE INOVAÇÃO E TECNOLOGIA, LDA

  • Company Address: Rua Diogo Cassels, Nº 121, Loja 12, 4430-076 Vila Nova de Gaia

  • Contact Information:

  • Email: hello@bluehealth.ai

  • Phone: +351 962499385

What Information We Collect
We may collect and process the following types of personal data:

  1. Personal Identification Data: Name, address, email, telephone number, company information (if applicable).

  2. Technical Data: IP address, browser type, and version, time zone settings, operating system, and platform.

  3. Usage Data: Information about how you use our Website, including pages you visit, the duration of visits, and referral sources.

  4. Communication Data: Any information you provide when contacting us, such as through email, forms, or customer support.

 

How We Use Your Data
We use your personal data for the following purposes:

  1. To Provide and Improve Our Services: We process your data to manage your account, respond to inquiries, and improve our Website's functionality and services.

  2. To Comply with Legal Obligations: We process your data where required by law or regulation, such as for tax and audit purposes, or in compliance with a court order.

  3. To Analyze Usage and Improve the Website: We use analytics to understand how our Website is being used and to improve user experience.

  4. For Marketing Purposes: With your explicit consent, we may send you newsletters, special offers, and updates on services that may be of interest to you.

 

Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:

  • Contractual Necessity: When processing is required to fulfill a contract with you (e.g., to provide services you have requested).

  • Legitimate Interests: To improve our services, prevent fraud, ensure security, and provide customer support.

  • Consent: When you have provided consent for specific uses, such as marketing communications.

  • Legal Obligation: To comply with applicable laws and regulations.

 

How We Share Your Data
We may share your personal data in the following ways:

  1. Service Providers: We may share your data with third-party service providers (such as web hosting, analytics, and email services) who assist us in operating our Website and business. These providers are contractually obligated to keep your data secure and confidential.

  2. Legal Compliance: We may disclose your personal data if required by law, in response to a subpoena, or in the defense of legal claims.

  3. Business Transfers: If our company is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, but we will notify you before it happens.

 

International Data Transfers
As we are based in Portugal, your personal data will generally be processed within the European Economic Area (EEA). If we need to transfer your data outside the EEA, we will ensure that adequate safeguards are in place to protect your data, in accordance with GDPR.

How Long We Keep Your Data
We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations. When no longer needed, your data will be securely deleted or anonymized.

 

Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:

  1. Right to Access: You have the right to request access to the personal data we hold about you.

  2. Right to Rectification: You can request that we correct any inaccuracies in your personal data.

  3. Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data, under certain conditions.

  4. Right to Restrict Processing: You have the right to request that we restrict the processing of your data under certain circumstances.

  5. Right to Data Portability: You can request a copy of your personal data in a commonly used electronic format.

  6. Right to Object: You can object to the processing of your personal data for direct marketing purposes or other purposes based on legitimate interests.

  7. Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

 

To exercise any of these rights, please contact us at hello@bluehealth.ai. We will respond to your request within the timeframes required by GDPR.

 

Security of Your Data
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or alteration. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

 

Use of Cookies
We use cookies to improve user experience, analyze website traffic, and personalize content. For more information on how we use cookies, please refer to our Cookie Policy.

 

Third-Party Websites
Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to review their respective privacy policies.

 

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or Website functionality. We will post the updated policy on our Website with a new effective date.

 

Contact Us
If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:

  • Email: hello@bluehealth.ai

  • Address: Rua Diogo Cassels, Nº 121, Loja 12, 4430-076 Vila Nova de Gaia

  • Phone: +351 962 499 385

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